Privacy Policy

1. Who we are

ABN Solicitors ("we", "us", "our") is a law firm authorised and regulated by the Solicitors Regulation Authority. We are the data controller for the personal data we collect and process in connection with the provision of legal services and the operation of this website.

2. What personal data we collect

We may collect and process the following categories of personal data:

• Contact information (name, address, telephone number, email address)
• Information you provide when making an enquiry or instructing us
• Information relevant to providing legal services (which may include sensitive personal data where necessary)
• Website usage data collected via cookies and analytics tools

3. How we use your personal data

We use your personal data to:

• Respond to your enquiries and provide legal advice and services
• Comply with our legal and regulatory obligations
• Manage our relationship with you as a client
• Improve our website and services

4. Legal basis for processing

We process personal data on the following legal bases:

• Contract — where processing is necessary to provide legal services you have instructed us to perform
• Legal obligation — where we are required to process data to comply with our regulatory and legal obligations
• Legitimate interests — where processing is necessary for our legitimate business interests and those interests are not overridden by your rights
• Consent — where you have given explicit consent to processing for a specific purpose

5. Sharing your data

We will not sell your personal data to third parties. We may share your data with third parties where necessary to provide legal services (such as courts, opposing solicitors, experts and barristers) or where we are required to do so by law or regulation.

6. Data retention

We retain client files and associated personal data for a minimum of 6 years following the conclusion of a matter, in accordance with our regulatory obligations and limitation periods under English law. Website enquiry data is retained for 12 months unless converted into a client matter.

7. Your rights

Under the UK GDPR, you have the right to access, rectify or erase your personal data, to restrict or object to processing, and to data portability. To exercise any of these rights, please contact us at info@abnsolicitors.com.

8. Complaints

If you have concerns about how we handle your personal data, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

9. Contact

For any queries about this Privacy Policy or your personal data, please contact us at info@abnsolicitors.com.